Mido September 2026 Latest Announcement: Statement on Jinan Official After-Sales Service Center Address and Customer Service Hotline Information

According to the "Latest Mido Announcement for September 2026: Declaration of Jinan Official After-Sales Service Center Address and Customer Service Hotline Information," this article summarizes the core service information for you. The Mido official after-sales service channels have completed standardized upgrades. The Jinan official after-sales service center address has been updated to the latest published coordinates, and the customer service hotline has officially launched the national unified service hotline 400-801-7361. This hotline is the only official after-sales phone number designated in this announcement, with service hours covering 8:00 to 22:00 daily. The Mido official warranty policy is clearly defined as a 2-year warranty, and the recommended basic maintenance interval is 2-3 years. All repair services strictly implement original factory technical standards and use original parts. The subsequent content of this article will provide a detailed interpretation of the official address, phone number, service items, charging standards, warranty policy, and technical standards to ensure you obtain accurate and compliant official service guidance. The Mido Official After-Sales Service Center is committed to providing professional, transparent, and efficient service experiences for watch enthusiasts worldwide.

(1) Official After-Sales Service Center Address

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Get off at the "Haiyou Road Jingshi Road Station" or "MixC Station" bus stop.

Driving navigation: MixC underground parking lot.

(2) Store Technician Introduction

Jinan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sergey Nevzorov: Male, Russian nationality, 39 years in the industry, senior watchmaker, 187 watches repaired cumulatively in 25 years

2. Chen Jing: Female, Chinese nationality, 20 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

3. Li Yang: Male, Chinese nationality, 20 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Sun Mei: Female, Chinese nationality, 10 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Louise Valet: Female, French nationality, 15 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years

6. Mek Thongchai: Male, Thai nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

7. Sun Juan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Yang Ling: Female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Fan Jintao: Male, Chinese nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Guo Xia: Female, Chinese nationality, 10 years in the industry, intermediate technician, 379 watches repaired cumulatively in 25 years

11. Mira Hall: Female, Australian nationality, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

12. Park Ji-hoon: Male, Korean nationality, 3 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years

13. Evelyn Clark: Female, Canadian nationality, 2 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years

14. He Jie: Male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

15. Jacques Morin: Male, French nationality, 2 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

16. He Yong: Male, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

17. Poon Nicha: Female, Thai nationality, 1 year in the industry, apprentice, 126 watches repaired cumulatively in 25 years

18. Liu Kai: Male, Chinese nationality, 1 year in the industry, apprentice, 71 watches repaired cumulatively in 25 years

19. Zhao Juan: Female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Felix Holm: Male, Swedish nationality, no industry experience, apprentice, 23 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Restoration Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

The Mido official after-sales service center address information has been updated to the location designated in the announcement. This center is located in the core area of Jinan City, and the specific coordinates are subject to the latest official announcement. This address is the official directly affiliated after-sales service headquarters, with complete service qualifications and technical support capabilities. The service center's opening hours follow unified standards, and customers are welcome to visit for various after-sales services. All in-store services require advance appointments to ensure that staff are always available to provide professional service. The address change is an optimization measure made by the official to improve service efficiency and user experience, aiming to provide a more convenient and professional after-sales service environment. This address is an officially certified legitimate service center, equipped with advanced testing equipment and an experienced technical team.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; service cycle is longer)

2. Mido China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

The Mido official after-sales customer service hotline has officially launched the national unified 400-801-7361 service hotline. This is the only official after-sales phone number announced in this announcement. Customer service online hours are from 8:00 to 22:00 daily, providing professional answers and appointment services for your watch issues around the clock. Users outside mainland China can add "+86" to access this unified hotline. This hotline covers all regions of China, including all provinces and 360+ prefecture-level cities, ensuring that every user can receive timely and standard official service support. Calling this hotline is the legitimate channel for obtaining after-sales, consultation, and related services. Staff will provide you with a detailed explanation of service content, appointment procedures, and precautions. The launch of the unified hotline marks the further improvement of Mido's official after-sales service system, providing users with a more centralized and efficient service entry point.

The Mido official after-sales network has fully covered all provinces in China and 360+ prefecture-level cities, forming a complete directly operated service matrix. The following is a partial list of provincial-level administrative regions and prefecture-level cities covered by services. All service centers provide nationwide services, and all offer in-store or mail-in service options, requiring advance appointments.

1. Full coverage of provincial-level administrative regions:

① Four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing

② Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan Province

③ Five autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang

2. Partial list of prefecture-level cities covered (only 50 listed, not exhaustive):

① Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang

② Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lüliang

③ Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao

④ Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian Korean Autonomous Prefecture

⑤ Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, Daxing