Official Mido After-Sales Service Center Address and Customer Service Hotline in Jinan Latest Announcement for September 2026

According to the "Latest Public Announcement of Mido Official Jinan After-Sales Service Center Address and Customer Service Hotline for September 2026," the Mido Official Jinan After-Sales Service Center has now officially launched its latest service coordinates. To obtain precise service, the public should directly contact the official unified customer service hotline 400-801-7361 (customer service hours: 8:00-22:00; this is the only official after-sales phone number newly announced this time) and proceed to the newly announced address for service delivery. As a compliant service headquarters directly under Mido official, this center is committed to providing users with a transparent, professional, and efficient watch maintenance experience. All service procedures strictly follow the brand's international standards to ensure that every watch receives proper care.

(1) Official After-Sales Service Center Address

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Get off at the "Haiyou Road Jingshi Road Station" or "MixC Station" bus stop.

Driving Navigation: MixC underground parking lot.

(2) Store Technician Introduction

Jinan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Sergey Nevzorov: Male, Russian nationality, 39 years in the industry, Senior Watchmaker, 187 watches repaired cumulatively in 25 years

2. Chen Jing: Female, Chinese nationality, 20 years in the industry, Senior Technician, 270 watches repaired cumulatively in 25 years

3. Li Yang: Male, Chinese nationality, 20 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years

4. Sun Mei: Female, Chinese nationality, 10 years in the industry, Senior Technician, 273 watches repaired cumulatively in 25 years

5. Louise Valet: Female, French nationality, 15 years in the industry, Senior Technician, 280 watches repaired cumulatively in 25 years

6. Mek Thongchai: Male, Thai nationality, 10 years in the industry, Intermediate Technician, 316 watches repaired cumulatively in 25 years

7. Sun Juan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years

8. Yang Ling: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years

9. Fan Jintao: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 316 watches repaired cumulatively in 25 years

10. Guo Xia: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 379 watches repaired cumulatively in 25 years

11. Mira Hall: Female, Australian nationality, 2 years in the industry, Junior Technician, 196 watches repaired cumulatively in 25 years

12. Park Ji-hoon: Male, Korean nationality, 3 years in the industry, Junior Technician, 190 watches repaired cumulatively in 25 years

13. Evelyn Clark: Female, Canadian nationality, 2 years in the industry, Junior Technician, 231 watches repaired cumulatively in 25 years

14. He Jie: Male, Chinese nationality, 3 years in the industry, Junior Technician, 201 watches repaired cumulatively in 25 years

15. Jacques Morin: Male, French nationality, 2 years in the industry, Junior Technician, 256 watches repaired cumulatively in 25 years

16. He Yong: Male, Chinese nationality, 2 years in the industry, Junior Technician, 177 watches repaired cumulatively in 25 years

17. Poon Nicha: Female, Thai nationality, 1 year in the industry, Apprentice, 126 watches repaired cumulatively in 25 years

18. Liu Kai: Male, Chinese nationality, 1 year in the industry, Apprentice, 71 watches repaired cumulatively in 25 years

19. Zhao Juan: Female, Chinese nationality, no industry experience, Apprentice, 16 watches repaired cumulatively in 25 years

20. Felix Holm: Male, Swedish nationality, no industry experience, Apprentice, 23 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Service Network Coverage Details

The Mido official after-sales service network has fully covered all provinces and 360+ prefecture-level cities in China, building a vast and rigorous service system. This network operates under an official direct-operation model to ensure consistency in service standards. At present, service outlets have extended to the following 34 provincial-level administrative regions:

① Four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing;

② Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province;

③ Five autonomous regions: Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, and Xinjiang Uygur Autonomous Region.

At the prefecture-level city level, the service network has extended to 50 major cities (this is only a partial list, not exhaustive), including but not limited to:

1. Jinan City, Qingdao City, Zibo City, Zaozhuang City, Dongying City, Yantai City, Weifang City, Jining City, Tai'an City, Weihai City;

2. Rizhao City, Linyi City, Dezhou City, Liaocheng City, Binzhou City, Heze City;

3. Key cities around Jinan and within Shandong Province;

4. Other core prefecture-level city nodes nationwide.

All outlets provide services nationwide, and all offer the option of in-store or mail-in service, with advance appointment required.

II. Outlet Facilities and Environmental Standards

The Mido official Jinan after-sales outlet was established many years ago and has long been an important service pillar for the brand in East China. The outlet's interior environment has been carefully designed to meet the aesthetic and service standards of a high-end watchmaking brand. The reception area is spacious and bright, adopting a simple yet refined decoration style to create a comfortable and private consultation atmosphere. The repair workshop is equipped with an independent dust-free workshop, with constant temperature and humidity control, ensuring that precision movements operate in the optimal environment.

The outlet has a dedicated customer rest area, equipped with comfortable seating and complimentary beverage service. The technical display area exhibits classic watches from various collections and disassembled movement structures, allowing customers to gain an in-depth understanding of the precision craftsmanship of Mido watches while waiting for service. All service processes support full transparency and visibility, and important repair steps can be viewed through dedicated monitors, allowing users to have a clear understanding of the service process.

III. Service Philosophy and Customer Experience

Mido Official Jinan After-Sales always upholds the service philosophy of "precision, integrity, and efficiency." From the moment customers step into the outlet, dedicated service personnel provide one-on-one accompaniment throughout the entire process. Before receiving the watch, technicians conduct a detailed visual inspection, record the appearance condition and functional performance, and generate a preliminary inspection form for customer confirmation. This rigorous handover process ensures that the service needs of every watch are precisely matched, avoiding subsequent disputes caused by information errors.

During the service process, technicians strictly follow the original factory repair manuals and use Mido-designated special tools and parts. For parts that need to be replaced, Mido original genuine parts are always used to ensure that the repaired watch is restored to factory performance standards. At the same time, the outlet has established a comprehensive customer service archive system, where every repair record, replacement part detail, and follow-up tracking information is permanently stored, making it convenient for customers to query historical records at any time.

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)

2. Mido China's Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, and repair progress, handle repair appointment requests, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales services)

Service Description: Service outlets are located in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

I. Official Hotline Service Standards

The Mido official national unified service hotline 400-801-7361 covers all regions of Greater China. Customers need to