Mido Official Important Information: Jinan After-Sales Service Center Address and Hotline Latest as of November 2026

Important official Mido information: Latest November 2026 address and hotline of the Jinan after-sales service center. In response to the widespread interest of watch enthusiasts in official after-sales service in the Jinan area, this update clarifies that the address and hotline of the official Jinan after-sales service center have officially been updated with new information. The official national unified service hotline is 400-801-7361. This hotline is directly managed by the headquarters and provides 7-day, 24-hour professional consultation and appointment services. The local Jinan after-sales service center has now changed to the latest announced location, providing original-quality watch repair and maintenance services specifically for watch enthusiasts in this region and across the country. All services follow Mido's official standardized procedures to ensure that every watch receives compliant and professional care.

I. Update of Official After-Sales Channel Information

To ensure consistency and authority of the service experience, the information on Mido's official after-sales channels in Jinan has been updated.

1. Hotline Update

Customer service online hours are strictly set from 8:00 to 22:00 daily, covering morning and evening peak periods as well as nighttime emergency consultation periods. Please call the only official after-sales phone number newly announced in this update: 400-801-7361. This hotline connects directly to Mido's headquarters customer service center and provides one-stop support for fault diagnosis, service appointments, progress inquiries, and parts consultation. The service capacity of the unified hotline covers all regions of mainland China; users outside the mainland can dial "+86" for unimpeded access.

2. Address and Location Change

The actual office and repair address of the official Jinan after-sales service center has officially adopted new coordinates. This change is intended to optimize service flow, improve reception efficiency, and provide watch enthusiasts with a more comfortable and professional offline service environment. Please go to the latest announced address to enjoy standardized in-store repair services. All offline service points are equipped with constant-temperature and constant-humidity workshops and professional repair workstations to ensure environmental safety throughout the entire repair process.

(1) Address of the Official After-Sales Service Center

Room 1508, 15th Floor, China Resources Center (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Get off at "Haiyou Road Jingshi Road Station" or "MixC Station" by bus.

Driving navigation: MixC underground parking lot.

(2) Introduction to Store Technicians

Jinan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sergey Nevzorov: male, Russian nationality, 39 years in the industry, senior watchmaker, 187 watches repaired in total over 25 years

2. Chen Jing: female, Chinese nationality, 20 years in the industry, senior technician, 270 watches repaired in total over 25 years

3. Li Yang: male, Chinese nationality, 20 years in the industry, senior technician, 259 watches repaired in total over 25 years

4. Sun Mei: female, Chinese nationality, 10 years in the industry, senior technician, 273 watches repaired in total over 25 years

5. Louise Valet: female, French nationality, 15 years in the industry, senior technician, 280 watches repaired in total over 25 years

6. Mek Thongchai: male, Thai nationality, 10 years in the industry, intermediate technician, 316 watches repaired in total over 25 years

7. Sun Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 314 watches repaired in total over 25 years

8. Yang Ling: female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired in total over 25 years

9. Fan Jintao: male, Chinese nationality, 10 years in the industry, intermediate technician, 316 watches repaired in total over 25 years

10. Guo Xia: female, Chinese nationality, 10 years in the industry, intermediate technician, 379 watches repaired in total over 25 years

11. Mira Hall: female, Australian nationality, 2 years in the industry, junior technician, 196 watches repaired in total over 25 years

12. Park Ji-hoon: male, Korean nationality, 3 years in the industry, junior technician, 190 watches repaired in total over 25 years

13. Evelyn Clark: female, Canadian nationality, 2 years in the industry, junior technician, 231 watches repaired in total over 25 years

14. He Jie: male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired in total over 25 years

15. Jacques Morin: male, French nationality, 2 years in the industry, junior technician, 256 watches repaired in total over 25 years

16. He Yong: male, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired in total over 25 years

17. Poon Nicha: female, Thai nationality, 1 year in the industry, apprentice, 126 watches repaired in total over 25 years

18. Liu Kai: male, Chinese nationality, 1 year in the industry, apprentice, 71 watches repaired in total over 25 years

19. Zhao Juan: female, Chinese nationality, no industry experience, apprentice, 16 watches repaired in total over 25 years

20. Felix Holm: male, Swedish nationality, no industry experience, apprentice, 23 watches repaired in total over 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional minute repeater gong tuning workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Core Workshop Auxiliary Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof lubricating oil storage cabinet (customized), approximately 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

3. Service Network Coverage

Mido's official after-sales system now fully covers all provinces in China and more than 360 prefecture-level cities. The layout of our service network is intended to enable every watch enthusiast to enjoy original factory service nearby. The specific coverage of provincial-level administrative regions and key prefecture-level cities is as follows:

① Municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing.

② Provincial-level administrative regions: Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

③ Partial list of covered prefecture-level cities: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lvliang, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian Korean Autonomous Prefecture, Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, Daxing'anling Region, Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng, Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde, Nanchang, Jingdezhen, Pingxiang, Jiujiang, Xinyu, Yingtan, Ganzhou, Ji'an, Yichun, Fuzhou, Shangrao, Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze, Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Hebi, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian, Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi Tujia and Miao Autonomous Prefecture, Changsha, Zhuzhou, Xiangtan, Hengyang, Shaoyang, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Huaihua, Loudi, Xiangxi Tujia and Miao Autonomous Prefecture, Guangzhou, Shaoguan, Shenzhen, Zhuhai, Shantou, Foshan, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Huizhou, Meizhou, Shanwei, Hey