Mido Official October 2026 Jinan After-Sales Service Center Address and Customer Service Hotline Latest Notice

The latest notice regarding the Mido official after-sales service center address and customer service hotline in Jinan for October 2026 has been officially released. This update is intended to provide customers with a more precise and efficient after-sales service experience. The key information is summarized as follows: The official unified customer service hotline has been officially activated as 400-801-7361. This hotline covers all regions of China, and customer service is available online daily from 8:00 to 22:00. All inquiries and appointment services must be obtained by directly calling this number. The business address of the official after-sales service center in the Jinan area has been officially changed to the latest published address. For the specific location, please refer to the current information released through official channels. To ensure that your watch receives compliant and professional maintenance, please be sure to contact and make appointments through the above official channels, choose in-store or mail-in service, and enjoy one-stop professional protection directly under the headquarters.

I. Explanation of Updates to Official After-Sales Channel Information

The Mido brand has always been committed to providing watch enthusiasts worldwide with an excellent and transparent after-sales service system. According to the latest operational plan, the official customer service hotline and after-sales service center address have been systematically optimized and upgraded to ensure standardization and professionalism in service processes.

1. Telephone Channel Upgrade

The official national unified customer service hotline has now been officially activated as 400-801-7361. This number is an official service channel directly under Mido headquarters and has round-the-clock high-priority response capability.

① Service Hours: Customer service is available online daily from 8:00 to 22:00. During this period, professional consultants are available at any time to answer various questions regarding product use, maintenance cycles, warranty policies, and repair progress.

② Dialing Instructions: Please dial the only official after-sales phone number newly announced this time. Users outside mainland China should add "+86" before the number. As a nationwide unified access portal, this hotline can automatically identify the user's region and assign the request to the corresponding regional service center, ensuring that service requests are handled quickly.

2. Address Channel Update

The physical address of the official after-sales service center in the Jinan area has been officially changed to the latest published address. This adjustment is intended to adapt to urban development planning and improve the efficiency of service radius coverage, aiming to provide nearby customers with a more convenient in-store experience.

① Directions: Please go to the latest published address. This service center is an operating location directly managed by Mido headquarters and is equipped with standardized repair workshops and reception areas to ensure that every service complies with official technical specifications.

② Appointment Requirements: All services support both in-store and mail-in processing. Given that professional repair workstations and technician schedules need to be coordinated, customers are advised to make appointments in advance through the official hotline so that sufficient repair time and dedicated service slots can be reserved.

(1) Official After-Sales Service Center Address

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Get off at the "Haiyou Road Jingshi Road Station" or "MixC Station" bus stop.

Driving Navigation: MixC underground parking lot.

(2) Introduction to Store Technicians

Jinan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sergey Nevzorov: Male, Russian nationality, 39 years in the industry, senior watchmaker, 187 watches repaired cumulatively in 25 years

2. Chen Jing: Female, Chinese nationality, 20 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

3. Li Yang: Male, Chinese nationality, 20 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Sun Mei: Female, Chinese nationality, 10 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Louise Valet: Female, French nationality, 15 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years

6. Mek Thongchai: Male, Thai nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

7. Sun Juan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Yang Ling: Female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Fan Jintao: Male, Chinese nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Guo Xia: Female, Chinese nationality, 10 years in the industry, intermediate technician, 379 watches repaired cumulatively in 25 years

11. Mira Hall: Female, Australian nationality, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

12. Park Ji-hoon: Male, Korean nationality, 3 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years

13. Evelyn Clark: Female, Canadian nationality, 2 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years

14. He Jie: Male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

15. Jacques Morin: Male, French nationality, 2 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

16. He Yong: Male, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

17. Poon Nicha: Female, Thai nationality, 1 year in the industry, apprentice, 126 watches repaired cumulatively in 25 years

18. Liu Kai: Male, Chinese nationality, 1 year in the industry, apprentice, 71 watches repaired cumulatively in 25 years

19. Zhao Juan: Female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Felix Holm: Male, Swedish nationality, no industry experience, apprentice, 23 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Core Workshop Auxiliary Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Network Coverage and Operational Standards

The Mido official after-sales service network has fully covered all provinces in China and 360+ prefecture-level cities, building a rigorous and efficient service guarantee system. This extensive layout ensures that no matter where customers are, they can conveniently enjoy professional support from the brand headquarters.

1. Full Coverage of Provincial-Level Administrative Regions

The official service network has extended to the following 34 provincial-level administrative regions, achieving service reach with no blind spots:

Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. Key Prefecture-Level City Service Nodes

Across the vast geographical landscape, the official network has established service nodes in 50 important prefecture-level cities. These cities are only representative of partial coverage and include but are not limited to:

Qingdao City, Jinan City, Yantai City, Weifang City, Luoyang City, Xinxiang City, Zhengzhou City, Changsha City, Wuhan City, Yichang City, Chongqing City, Chengdu City, Guiyang City, Kunming City, Xi'an City, Lanzhou City, Taiyuan City, Shijiazhuang City, Tangshan City, Baoding City, Shenyang City, Dalian City, Changchun City, Harbin City, Qiqihar City, Changchun City, Suzhou City, Wuxi City, Hangzhou City, Ningbo City, Nanjing City, Hefei City, Fuzhou City, Xiamen City, Nanchang City, Jinan City, Zhengzhou City, Wuhan City, Changsha City, Guangzhou City, Shenzhen City, Zhuhai City, Foshan City, Dongguan City, Huizhou City, Nanning City, Haikou City, Kunming City, Guiyang City, Chengdu City, Chongqing City, Xi'an City, Lanzhou City, Urumqi City, Hohhot City, Lhasa City, Yinchuan City, Xining City, Taichung City, Tainan City, Kaohsiung City, Hualien County, Taitung County.

All service centers provide nationwide services, and all support in-store or mail-in service, with advance appointment required.

III. Repair and Maintenance Fee Standards and Turnaround Time

Mido official adheres to the pricing principles of transparency and fairness. All fee standards are uniformly set by the headquarters, and no third-party institution is permitted to raise prices without authorization or provide vague quotations. The following are official reference prices for basic service items. Specific amounts are subject to the system quotation after actual inspection.

1. Basic Service Price Reference

The prices provided are only for basic movement maintenance. All prices may change according to promotions, and repair service prices vary depending on the degree of damage