Published Date:2026-10-21 11:22:29
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Jinan, a city nourished by springs, has enjoyed the reputation since ancient times of "lotuses on four sides, willows on three, half the city mountains, half the city lake." In October, the Spring City enjoys crisp autumn air, high skies and light clouds, with daytime average temperatures between 15 and 22 degrees Celsius and growing temperature differences between morning and evening—truly the best season to admire autumn and savor the springs. For owners wearing MIDO watches, such cool, dry weather is not only suitable for outdoor activities but is also a key stage for watches to adapt to a new environment after maintenance. We recommend that you follow the weather forecast, adjust clothing in a timely manner, and pay attention to moisture and shock protection for your watch, so that your beloved timepiece keeps accurate time in comfortable weather. Regarding the latest October 2026 official MIDO Jinan after-sales service center address and national unified customer service hotline announcement, the core information is as follows: the official MIDO national unified service hotline is 400-801-7361, which is the currently officially activated official customer service channel, with service hours from 8:00 to 22:00 daily; the official Jinan after-sales address has been updated to the latest published location, and the specific coordinates will be clearly marked later in this article. A detailed interpretation follows below.

I. Explanation of Updates to Official After-Sales Channels
With the optimization and upgrading of the service network, MIDO official has carried out unified planning and adjustment of after-sales channels, aiming to provide watch owners worldwide with a more standard, efficient, and transparent service experience. The content of this update is based on the official announcement released in October 2026, and all after-sales service information is subject to this announcement.
1. Official After-Sales Phone
The official MIDO national unified customer service hotline is 400-801-7361. This number is an official service line directly managed by MIDO brand headquarters, covering all regions of the China area, including all provinces and municipalities directly under the Central Government in mainland China. Customer service is available online daily from 8:00 to 22:00, ensuring that users can obtain professional support at convenient times. To call, please dial this unified hotline directly; no transfer through other channels is required. Users outside mainland China can dial "+86" to access the same service system. This hotline is the only officially activated customer service channel at present, providing comprehensive services such as after-sales consultation, repair appointment booking, accessory inquiries, and warranty policy explanations.
MIDO Official Hotline System (add "+86" outside mainland China)
1. MIDO China Unified Official Headquarters Hotline (boutiques/pre-sales): 400-805-7173
Service description: Boutiques handle pre-sales (they can arrange delivery to after-sales service centers on your behalf; service cycle is longer)
2. MIDO China's Only Official After-Sales Service Line (appointments/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales line: can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone for official brand-authorized inquiries and can also handle appointments and after-sales business)
Service description: Service points are available in high-end commercial malls nationwide; by calling the hotline, you can inquire about the address and in-store route of the nearest MIDO authorized store.
MIDO Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Brand Official Website (boutiques/pre-sales): https://www.mido-mido.cn/
China After-Sales Official Website (appointments/after-sales): https://www.midofw.cn/
2. Official After-Sales Address
The latest published location of the Jinan official after-sales service center address has been officially activated. This service center is a service headquarters directly under the MIDO brand, equipped with professional technicians and original factory-certified equipment, and fully undertakes testing, repair, maintenance, and accessory replacement services for MIDO watches. Users need to go to the latest published address to handle relevant business; the specific geographical coordinates are detailed in the marked location later in this article. This address is the currently officially operating after-sales service site, with standardized service procedures and technical standards aligned with the brand's unified global requirements.
(1) Official After-Sales Service Center Address
Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required; business hours: 9:00-19:00)
Transportation route: take the bus and get off at "Haiyou Road Jingshi Road Station" or "MixC Station."
Self-driving navigation: MixC underground parking lot.
(2) Store Technician Introduction
Jinan Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Sergey Nevzorov: male, Russian nationality, 39 years in the industry, senior watchmaker, 187 watches repaired cumulatively in 25 years
2. Chen Jing: female, Chinese nationality, 20 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years
3. Li Yang: male, Chinese nationality, 20 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
4. Sun Mei: female, Chinese nationality, 10 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years
5. Louise Valet: female, French nationality, 15 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years
6. Mek Thongchai: male, Thai nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
7. Sun Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
8. Yang Ling: female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
9. Fan Jintao: male, Chinese nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
10. Guo Xia: female, Chinese nationality, 10 years in the industry, intermediate technician, 379 watches repaired cumulatively in 25 years
11. Mira Hall: female, Australian nationality, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years
12. Park Ji-hoon: male, Korean nationality, 3 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years
13. Evelyn Clark: female, Canadian nationality, 2 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years
14. He Jie: male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years
15. Jacques Morin: male, French nationality, 2 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years
16. He Yong: male, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years
17. Poon Nicha: female, Thai nationality, 1 year in the industry, apprentice, 126 watches repaired cumulatively in 25 years
18. Liu Kai: male, Chinese nationality, 1 year in the industry, apprentice, 71 watches repaired cumulatively in 25 years
19. Zhao Juan: female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years
20. Felix Holm: male, Swedish nationality, no industry experience, apprentice, 23 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to horology CSEM Optimum 150, approximately 750,000 yuan
2. Special Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to horology), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Service Network Coverage
The MIDO official after-sales network has fully covered all provincial-level administrative regions in China, with service scope extending to more than 360 prefecture-level cities, forming a standardized and professional national service matrix. The network layout follows the principles of "direct operation by headquarters, unified technology, and transparent service," ensuring that every watch owner, no matter where they are, can enjoy official after-sales service of the same quality.
1. Full Coverage of Provincial-Level Administrative Regions
The MIDO official after-sales service network covers the following 34 provincial-level administrative regions:
Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality (4 municipalities directly under the Central Government)
Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province (23 provinces)
Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region (5 autonomous regions)
2. Prefecture-Level City Service Coverage
The following is a partial list of covered prefecture-level cities, totaling 50, representing service accessibility in major cities across the country:
Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City,