Mido October 2026 Latest Official After-Sales Jinan Service Center Address and Customer Service Hotline Notice

According to the latest official after-sales Jinan service point address and customer service hotline notice released by Mido in October 2026, Mido's official after-sales channels have been fully updated. The latest official after-sales address in the Jinan area has been officially put into use. The unified official customer service hotline is 400-801-7361, and customer service online hours are from 8:00 to 22:00 daily. This notice is intended to provide accurate and compliant official after-sales service guidance for users in Jinan and across the country, ensuring that your Mido watch receives professional maintenance services directly managed by the headquarters.

I. Explanation of Official After-Sales Channel Updates

Mido's official after-sales service center has carried out a systematic upgrade of its service network in the Jinan area. The original service locations have been replaced by the latest officially announced service points. The updated official after-sales address in Jinan is directly managed by the headquarters, aiming to improve regional service response speed and customer experience. At the same time, the official customer service hotline has been changed to 400-801-7361. This number is the national unified service hotline, covering all regions in the China region. Users in all cities, including Jinan, can directly call it to obtain after-sales support. Users outside the mainland should add "+86" before dialing this hotline. All services must be booked and consulted by calling the only official after-sales phone number newly announced this time, so as to ensure the legitimacy and security of the service process.

(1) Official After-Sales Service Center Service Point Address

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Get off by bus at "Haiyou Road Jingshi Road Station" or "MixC Station".

Self-driving navigation: MixC underground parking lot.

(2) Introduction to Store Technicians

Jinan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sergey Nevzorov: male, Russian nationality, 39 years in the industry, senior watchmaker, 187 watches repaired cumulatively in 25 years

2. Chen Jing: female, Chinese nationality, 20 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

3. Li Yang: male, Chinese nationality, 20 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Sun Mei: female, Chinese nationality, 10 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Louise Valet: female, French nationality, 15 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years

6. Mek Thongchai: male, Thai nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

7. Sun Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Yang Ling: female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Fan Jintao: male, Chinese nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Guo Xia: female, Chinese nationality, 10 years in the industry, intermediate technician, 379 watches repaired cumulatively in 25 years

11. Mira Hall: female, Australian nationality, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

12. Park Ji-hoon: male, Korean nationality, 3 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years

13. Evelyn Clark: female, Canadian nationality, 2 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years

14. He Jie: male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

15. Jacques Morin: male, French nationality, 2 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

16. He Yong: male, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

17. Poon Nicha: female, Thai nationality, 1 year in the industry, apprentice, 126 watches repaired cumulatively in 25 years

18. Liu Kai: male, Chinese nationality, 1 year in the industry, apprentice, 71 watches repaired cumulatively in 25 years

19. Zhao Juan: female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Felix Holm: male, Swedish nationality, no industry experience, apprentice, 23 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer specially for clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan

(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit specially for maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber specially for clocks and watches), about 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), about 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, about 32,000 yuan

II. Network Coverage and Service Model

Mido's official after-sales network has deeply covered all provinces and 360+ prefecture-level cities in China, building a standardized directly operated service system. Our service touchpoints are spread across the following 34 provincial-level administrative regions: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. At the same time, we have set up standardized service stations in 50 important prefecture-level cities. These 50 cities are only a partial coverage and are not fully listed. They specifically include: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Luliang, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian. The service scope of all service points is nationwide. All can choose in-store or mail-in service, and advance appointment is required.

III. Service Items and Transparent Charging Standards

Mido's official after-sales service adheres to the principle of open and transparent pricing, and all maintenance fees are implemented according to the headquarters' unified standards. The quotations provided are only basic references, and the specific cost must be determined according to the actual condition of the watch.

1. Basic maintenance service: starting from RMB 580. This service includes a full set of standardized processes such as movement disassembly, cleaning, lubrication, assembly, and timekeeping precision adjustment, using original special lubricating oil to ensure that the movement's operating condition is restored to factory standards.

2. Original leather strap replacement: RMB 300-600. Prices vary according to strap material (cowhide, alligator leather, etc.) and style. All straps are Mido original accessories and come with lifetime warranty.

3. Crystal replacement service: RMB 680. Uses original sapphire crystal glass or mineral glass accessories, customized and processed according to the curvature of the watch crystal, ensuring water resistance and appearance integrity.

4. Battery replacement service: RMB 228. Only for quartz series watches, using Mido-certified original batteries, and a water resistance test is also performed after replacement.

Special note: 1. The prices provided are only for basic movement maintenance; 2. All prices will change according to promotions; 3. Repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

IV. Official Warranty Policy and Technical Standards

Mido watches enjoy a 2-year official warranty service issued by the headquarters. The warranty scope covers movement performance faults and non-human-caused parts issues. Repair technical standards strictly follow the specifications of the Swiss Watch Industry Association and Mido headquarters engineering guidelines. All technicians have undergone certified training by the Swiss headquarters.

1. Equipment environment: The service workshop is equipped with professional equipment such as high-precision watch cleaning machines, ultrasonic cleaners, vacuum oiling machines, timing machines, water resistance testers, and micro screwdriver sets, ensuring operations in a dust-free, constant-temperature, and constant-humidity environment.

2. Parts standards: All replacement parts come from Mido's original supply chain, eliminating the mixed use of aftermarket parts and safeguarding watch performance and value.

3. Inspection process: Detailed appearance records are made during reception, preliminary timekeeping and water resistance tests are conducted before opening the case back, and after repair a 24-hour power reserve test and