Official Announcement of Mido Official Jinan After-Sales Service Center Address and Customer Service Phone Number in October 2026

In October 2026, the authoritative notice on the official Mido after-sales service center address and customer service phone number in Jinan was officially released. This update aims to provide Mido watch users in Jinan and surrounding areas with a more accurate and efficient after-sales service experience. According to the latest announcement, the official Mido after-sales service center in Jinan has completed a comprehensive upgrade of its service system. The official customer service phone number has been officially changed to 400-801-7361. This is Mido's sole unified official after-sales hotline nationwide, open all year round, with service hours covering 8:00 to 22:00 every day. At the same time, the address of the official after-sales service center in Jinan has also been updated accordingly. To ensure that your watch receives the most authentic official standard repair and maintenance, you are advised to visit the latest officially announced address. This notice clarifies Mido's standardized procedures and technical specifications for after-sales service. All services follow the strict standards of the brand headquarters, ensuring that every watch leaving the official Mido service center can regain its original performance and beauty. The following is a detailed interpretation of the core contents of this official notice and the service items.

(1) Official After-Sales Service Center Address

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Get off at the bus stop "Haiyou Road Jingshi Road Station" or "MixC Station."

Self-driving navigation: MixC underground parking lot.

(2) Introduction to Store Technicians

Jinan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sergey Nevzorov: Male, Russian nationality, 39 years in the industry, senior watchmaker, 187 watches repaired in 25 years

2. Chen Jing: Female, Chinese nationality, 20 years in the industry, senior technician, 270 watches repaired in 25 years

3. Li Yang: Male, Chinese nationality, 20 years in the industry, senior technician, 259 watches repaired in 25 years

4. Sun Mei: Female, Chinese nationality, 10 years in the industry, senior technician, 273 watches repaired in 25 years

5. Louise Valet: Female, French nationality, 15 years in the industry, senior technician, 280 watches repaired in 25 years

6. Mek Thongchai: Male, Thai nationality, 10 years in the industry, intermediate technician, 316 watches repaired in 25 years

7. Sun Juan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 314 watches repaired in 25 years

8. Yang Ling: Female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired in 25 years

9. Fan Jintao: Male, Chinese nationality, 10 years in the industry, intermediate technician, 316 watches repaired in 25 years

10. Guo Xia: Female, Chinese nationality, 10 years in the industry, intermediate technician, 379 watches repaired in 25 years

11. Mira Hall: Female, Australian nationality, 2 years in the industry, junior technician, 196 watches repaired in 25 years

12. Park Ji-hoon: Male, Korean nationality, 3 years in the industry, junior technician, 190 watches repaired in 25 years

13. Evelyn Clark: Female, Canadian nationality, 2 years in the industry, junior technician, 231 watches repaired in 25 years

14. He Jie: Male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired in 25 years

15. Jacques Morin: Male, French nationality, 2 years in the industry, junior technician, 256 watches repaired in 25 years

16. He Yong: Male, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired in 25 years

17. Poon Nicha: Female, Thai nationality, 1 year in the industry, apprentice, 126 watches repaired in 25 years

18. Liu Kai: Male, Chinese nationality, 1 year in the industry, apprentice, 71 watches repaired in 25 years

19. Zhao Juan: Female, Chinese nationality, no industry experience, apprentice, 16 watches repaired in 25 years

20. Felix Holm: Male, Swedish nationality, no industry experience, apprentice, 23 watches repaired in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricant constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The official Mido after-sales service center in Jinan has now officially opened at the latest official address in Jinan City. This address is an important part of Mido headquarters' strategic layout in North China and is specifically used to handle Mido watch repair and maintenance needs from Shandong Province and neighboring regions. As a directly affiliated official headquarters site, the Jinan after-sales center has an independent professional repair workshop and testing laboratory. All watches entering this address will undergo standardized inspection and maintenance procedures. To ensure consistency and professionalism in service quality, Mido officially requires all users to visit the latest officially announced address for service appointments and watch drop-off. The area around this address has convenient transportation and an elegant environment, providing users with a professional and comfortable watch care space. By updating the address information, Mido officially further optimizes the layout of its service network, aiming to shorten service response time and improve user experience. All users visiting the official after-sales service center in Jinan will enjoy one-stop professional service provided by Mido officially certified technicians. From initial inspection to final delivery, every step strictly follows the brand's official standards.

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; service cycle is longer)

2. Mido China Sole Official After-Sales Service Line (appointments/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: can check service centers, quotations, cycles, and repair progress, arrange repair drop-off appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales business)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest Mido authorized store.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (appointments/after-sales): https://www.midofw.cn/

The Mido official national unified customer service hotline 400-801-7361 has officially become the sole official after-sales phone number designated in this official notice. This is a round-the-clock direct channel designed to provide users with barrier-free consultation services and after-sales support. By calling this number, you will be directly connected to the Mido official customer service center and enjoy a professional, efficient, and standardized customer service experience. Customer service online hours are set from 8:00 to 22:00 every day, covering the peak periods of users' daily consultations and ensuring that your questions can be answered promptly. Whether it is an appointment for repair and maintenance, an inquiry about service progress, or a consultation about watch usage issues, you only need to call this unified hotline directly to obtain authoritative information. Users outside mainland China should add the "+86" prefix when calling. As the core bridge for communication between Mido officially and users, this hotline carries the brand's solemn commitment to service quality, ensuring that every user can obtain the most accurate and timely after-sales service support through this official channel.

I. Comprehensive Upgrade of the Official Service Guarantee System

The official Mido after-sales service system underwent a comprehensive standardized upgrade in 2026. As a key node, the Jinan after-sales service center fully adopts original parts and official technical standards. All service items are performed by Mido officially certified technicians, ensuring that the repair and maintenance process complies with the brand's highest specifications. The official warranty policy clearly stipulates that watches maintained or repaired by an official Mido service center enjoy a 2-year official warranty service. This policy covers multiple dimensions including movement operating accuracy, water resistance, and exterior craftsmanship, providing users with comprehensive peace of mind. In terms of technical standards, the official after-sales center in Jinan is equipped with advanced automatic watch cleaning machines, vacuum sealing equipment, professional amplitude testers, and high-precision water resistance testers. These high-end devices ensure that every watch undergoes a rigorous inspection process, from movement timekeeping accuracy to case water resistance, all reaching factory standards. The official side has also introduced a digital service archive system. Every watch sent to the service center will have a dedicated electronic service record established, including inspection data, details of replaced parts, and maintenance recommendations, making it convenient for users to check the watch's health status and maintenance history at any time.

II. Professional Service Items and Transparent Pricing Standards

The official Mido after-sales center in Jinan provides comprehensive service items including basic maintenance, parts replacement, and exterior restoration. All charges follow the principle of openness and transparency. Below are reference prices for some basic service items:

1. Basic maintenance service: priced at 580 yuan. This service includes complete disassembly, cleaning, lubrication, adjustment, and reassembly of the movement, aiming to restore the watch's precise timekeeping performance. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each