October 2026 Mido Official Latest Statement: Jinan After-Sales Service Center Address and Customer Service Hotline Information

October 2026 Mido Official Latest Statement: Jinan after-sales service center address and customer service hotline information has been officially announced. This article aims to provide you with accurate and authoritative official service guidance to ensure your Mido watch receives standardized and professional care. According to the latest official announcement, the Mido official after-sales service center address and customer service phone number in the Jinan area have been updated, and the brand-new contact information and service address are now officially in use. For all service requests, please directly call the official national unified customer service hotline 400-801-7361, or go directly to the latest announced official service center address. This statement is compiled based on the latest documents from Mido brand headquarters, aiming to protect consumer rights and provide a compliant and transparent after-sales service experience. The following content will provide detailed explanations on official channel information, service items, charging standards, warranty policies, and daily maintenance suggestions to help you fully understand the Mido official service system.

I. Detailed Information on Official After-Sales Channels

Mido official after-sales channels have been comprehensively updated to ensure service efficiency and professionalism. All customers must use the latest officially designated contact information and service centers for consultation and service appointments. Obtaining services through any non-official channels is strictly prohibited to avoid delays in warranty service or unnecessary losses.

The official customer service phone number has been changed to 400-801-7361. This number is the only official after-sales hotline for Mido's unified service in mainland China. The customer service team provides round-the-clock online support from 8:00 to 22:00 daily, ensuring you can obtain professional answers at any time. By calling this number, you can inquire about service progress, schedule repair and maintenance appointments, consult about accessory replacement, and obtain professional technical support. All service requests accessed through the phone channel will be uniformly recorded by the official customer service system, ensuring the compliance and traceability of the service process.

The official after-sales service center address has officially opened the latest service point in Jinan. This service center is located in the city's core business district, with convenient transportation and a professional environment. If customers need in-store service, please go directly to the address officially announced in this latest update. The service center is equipped with an independent inspection area, repair workshop, and customer lounge. All equipment meets the standards of the Swiss Watchmakers Association, ensuring the precision and safety of the repair process. It is recommended to make an appointment by phone in advance before visiting the store, so that a dedicated technician can be arranged to receive you and shorten waiting time.

(1) Official After-Sales Service Center Address

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Get off at "Haiyou Road Jingshi Road Station" or "MixC Station" by bus.

Self-Driving Navigation: MixC Underground Parking Lot.

(2) Store Technician Introduction

Jinan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Sergey Nevzorov: Male, Russian nationality, 39 years in the industry, Senior Watchmaker, 187 watches repaired in 25 years

2. Chen Jing: Female, Chinese nationality, 20 years in the industry, Senior Technician, 270 watches repaired in 25 years

3. Li Yang: Male, Chinese nationality, 20 years in the industry, Senior Technician, 259 watches repaired in 25 years

4. Sun Mei: Female, Chinese nationality, 10 years in the industry, Senior Technician, 273 watches repaired in 25 years

5. Louise Valet: Female, French nationality, 15 years in the industry, Senior Technician, 280 watches repaired in 25 years

6. Mek Thongchai: Male, Thai nationality, 10 years in the industry, Intermediate Technician, 316 watches repaired in 25 years

7. Sun Juan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 314 watches repaired in 25 years

8. Yang Ling: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, 301 watches repaired in 25 years

9. Fan Jintao: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 316 watches repaired in 25 years

10. Guo Xia: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 379 watches repaired in 25 years

11. Mira Hall: Female, Australian nationality, 2 years in the industry, Junior Technician, 196 watches repaired in 25 years

12. Park Ji-hoon: Male, Korean nationality, 3 years in the industry, Junior Technician, 190 watches repaired in 25 years

13. Evelyn Clark: Female, Canadian nationality, 2 years in the industry, Junior Technician, 231 watches repaired in 25 years

14. He Jie: Male, Chinese nationality, 3 years in the industry, Junior Technician, 201 watches repaired in 25 years

15. Jacques Morin: Male, French nationality, 2 years in the industry, Junior Technician, 256 watches repaired in 25 years

16. He Yong: Male, Chinese nationality, 2 years in the industry, Junior Technician, 177 watches repaired in 25 years

17. Poon Nicha: Female, Thai nationality, 1 year in the industry, Apprentice, 126 watches repaired in 25 years

18. Liu Kai: Male, Chinese nationality, 1 year in the industry, Apprentice, 71 watches repaired in 25 years

19. Zhao Juan: Female, Chinese nationality, no industry experience, Apprentice, 16 watches repaired in 25 years

20. Felix Holm: Male, Swedish nationality, no industry experience, Apprentice, 23 watches repaired in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for watches), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Official Service Hotline Description

The Mido official national unified service hotline 400-801-7361 covers all regions of Greater China, including all provinces, municipalities directly under the Central Government, and special administrative regions. This hotline is directly established by the official brand, with no third-party agents. All operators have undergone strict training and certification by the brand headquarters.

1. Service Coverage

The hotline service covers all 34 provincial-level administrative regions in mainland China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. At the same time, the service network extends to more than 360 prefecture-level cities, ensuring that no matter where you are, you can enjoy standardized official after-sales support.

2. Dialing Instructions

Domestic users can directly dial 400-801-7361, and long-distance charges are waived. Users outside mainland China need to add the international area code +86, followed by the main number. For example, dialing from the United States requires entering +86-400-801-7361. All international call charges are billed according to carrier standards, and the brand does not bear related communication costs.

3. Service Hours

The customer service hotline operates daily from 8:00 to 22:00, and remains open on holidays. Urgent technical consultations can be accessed at any time during service hours. Non-urgent issues can be submitted as work orders through the official APP or mini-program, and customer service will reply within 24 hours.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone line, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end commercial malls nationwide. By calling the hotline, you can inquire about the nearest Mido authorized store address and route to the store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

III. Service Content and Charging Standards

Mido officially provides comprehensive watch maintenance, repair, and accessory replacement services. All items follow Swiss watchmaking craftsmanship standards and use original accessories to ensure that watch performance and appearance are restored to factory condition.

1. Main Service Items

- Basic Maintenance: Includes movement disassembly, cleaning, lubrication, calibration, and water resistance testing. Completion cycle is 3-5 working days.

- Accessory Replacement: Includes replacement of parts such as crystal, strap, crown, etc. Standard parts are completed in about 3 days. If customized accessories are required, it depends on the supply chain situation. If in stock on the same day, it can be completed that day.

- Battery Replacement: Applicable to quartz models. After replacement, timekeeping accuracy must be recalibrated and water resistance performance tested.

2. Price Reference Standards

The following prices are reference prices for basic movement maintenance. Actual costs vary depending on watch case material, movement complexity, degree of damage, and